Shipping and Returns Policies
For deliveries in Spain, the estimated arrival time is 24 to 48 hours after payment confirmation. For the rest of Europe, the delivery time varies between 48 and 72 hours.
When you place your order, you will receive an email at the address indicated with the tracking link provided by our shipping company. Through this link, you will be able to view the status and progress of your package delivery in real time.
If you have not received your order within the estimated time, please contact us by email at info@chiarellastore.com or by calling +34 611 89 67 25. We will be happy to help you resolve any issues.
If you wish to make an exchange or return, please contact us by sending an email to info@chiarellastore.com or calling +34 611 89 67 25. We will assist you in the process and provide you with all the necessary information to manage your request.
We offer free shipping on orders over €180.
You have 15 days from receipt of the order to make changes or returns.
For more details on specific shipping and return costs for orders under €180, please do not hesitate to contact us.
